Responsible Gaming
Our Commitment to Responsible Gaming
At Rocket Play Casino, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gaming becomes a concern.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction in Australia) to use our services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not gamble on our platform.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with money you cannot afford to lose
- Spending more time and money on gambling than intended
- Hiding your gambling activities from family, friends, or partners
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings related to gambling wins and losses
- Feeling anxious or irritable when unable to gamble
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
Self-Help Tools
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you have been playing and your account balance
- Self-Exclusion: Voluntarily exclude yourself from our platform for a period you choose (minimum 6 months)
- Account Closure: Permanently close your account if you wish to stop gambling
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations in Australia
If you or someone you know needs help with problem gambling, please reach out to one of these trusted Australian organisations:
-
Gambling Help Online
www.gamblinghelponline.org.au
Free, confidential counselling and support services for Australians affected by gambling -
Lifeline Australia
13 11 14 (24/7)
Crisis support and suicide prevention service -
Beyond Blue
1300 224 636
Mental health and wellbeing support
International Support Resources
If you are accessing this site from outside Australia, the following organisations may also provide assistance:
-
GamCare (United Kingdom)
www.gamcare.org.uk -
GamStop (United Kingdom)
www.gamstop.co.uk -
Responsible Gambling Council (Canada)
www.responsiblegambling.org -
National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in asking for support, and help is available. Contact Gambling Help Online or one of the organisations listed above to speak with a trained counsellor who can provide confidential advice and support.
Your wellbeing is important to us. We are here to ensure that your experience with Rocket Play Casino remains safe and enjoyable.